Last Updated: December 15, 2024

Refund Policy

We want you to be completely satisfied with your Career Baker experience. This refund policy outlines the terms and conditions for refunds, ensuring transparency and fairness for all customers.

Refund Options

14-Day Money-Back Guarantee

Full refund within 14 days of purchase

Applies to all Pro and Enterprise subscriptions
No questions asked for first-time customers
Full refund to original payment method
Account access continues until refund is processed

Partial Refunds

Pro-rated refunds for unused portions

Available for annual subscriptions
Calculated based on unused months
Processing fee may apply
Requires 30-day notice

No Refund Scenarios

Cases where refunds are not provided

Services already consumed or used
Violation of terms of service
Fraudulent activity or abuse
Enterprise custom development work

How to Request a Refund

Submit Request

Within 14 days of purchase

Contact our support team with your refund request and reason

Review Process

1-2 business days

Our team reviews your request and usage history

Approval & Processing

3-5 business days

If approved, refund is processed to your original payment method

Confirmation

Immediate upon processing

You receive email confirmation of the refund

Special Circumstances

In certain exceptional circumstances, we may consider refunds outside our standard policy:

Force majeure events affecting service delivery
Technical issues preventing service access for extended periods
Significant changes to service terms without notice
Service discontinuation affecting active subscriptions

Need Help with a Refund?

Our support team is here to help with any refund-related questions or requests:

📧 Refund Email: refunds@careerbakers.com

📞 Support Phone: +1 (555) 123-4567

💬 Live Chat: Available 24/7 on our website

📱 Support Hours: Monday-Friday, 9 AM - 6 PM EST

Frequently Asked Questions

How long does it take to process a refund?

Most refunds are processed within 3-5 business days after approval. The time to appear in your account depends on your bank or payment provider.

Can I get a refund if I'm not satisfied with the service?

Yes, our 14-day money-back guarantee covers dissatisfaction. We want you to be happy with your Career Baker experience.

What if I purchased through a third-party platform?

Refunds for purchases made through third-party platforms (like App Store) must be processed through those platforms according to their policies.

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